As part of our quality assurance procedure, our customers are provided with a customer satisfaction form.
We have been fortunate to have long standing relationships with many of the Uk's largest companies
and we understand that a satisfied client will return with more business.
It is just as important for us, as a company to give the same service to the business that requires one sign as it is to the company that requires a thousand.
Take a look at some of the genuine feedback from a few of our loyal customer base who have been kind enough to return our customer satisfaction form.
“Benson's are very good to work with, they always put the customer first and strive to provide the best service 100% of the time.”
“Particularly pleased with the response time from initial contact to providing drawings, to the manufacture of the signs, also working to a very tight deadline during major refurb works. We look forward to working with you again ”
“Everyone I dealt with, from the quotation request to the installation, was very helpful. The installation team understood the issues that could arise from working on an occupied school site. I have already passed on your details to another school as I would have no hesitation working with you again.”
“We have had continuously good service from the team at Bensons.”
“We regularly work with Benson Signs and have always been very happy with the service and products recieved from yourselves.”
“Exceptional standard of service, both pre-contract and during installation. Any issues are dealt with promptly and efficiently. Highly recommended.”
“Cannot fault in any way. Excellent service from start to finish.”
“I would personally not hesitate to recommend Bensons from the first phone call to the finished product - excellent. A lot of patience shown coming up with the finished product which I and all of my staff are delighted with.”
“I now have a stunning sign and I am very pleased up with it. Thank you very much Benson Signs.”
“You always go the extra mile for us especially when we come through with very late deadlines and last minute requests. Can I take the opportunity to say Ian Burgess has been fantastic in enabling us to get to the final design result we look for.”
The work was completed to a high standard and we were particularly impressed with the professionalism and patience of Anthony Hickin and the 2 guys who came to site to fit the signs. Brilliant job and would definitely recommend.
Contact with one or two key managers at the start of a rollout programme was critical to the co-ordination and success of the work carried out.